Frequently Asked Questions
When will my order ship?
When will my order ship?
This is a presale. Orders placed now are estimated to ship in 2–3 months. You’ll get tracking as soon as your order leaves our facility.
Why should I order during the presale?
Why should I order during the presale?
Ordering now reserves your spot in our first production batch and locks in 30% off retail pricing. Once we sell out, the next batch will be at full price.
Will I be charged now or when my order ships?
Will I be charged now or when my order ships?
Your card will be charged immediately to reserve your unit.
Can I cancel my presale order?
Can I cancel my presale order?
Yes — you can cancel for a full refund before your order ships. Once shipped, our standard return policy applies.